Email correspondence: Article (you get the idea)
On Jan 28, 2009, at 3:45 PM, Jeff Crews wrote:
Angie,
As I mentioned yesterday, we’d like to go ahead and obtain payment for the balance not in dispute for your account.
We were unable to run the card that you requested last week for $ 12,000.
Can you please clear the account for this amount, or advise with a different credit card?
Thank you,
Jeff Crews
Collections Specialist
Ph. 678-924-5220
From: angie@parableink.com
Subject: Re: Your Payment
Date: January 28, 2009 4:24:45 PM EST
To: jeff@alternativeapparel.com
Jeff, I will mail a check. I need an invoice detailing exactly what invoices and quantities this check will be applied to.
Angie
From: Amanda Piola Sent: Tuesday, February 03, 2009 12:00 PM To: Mary Kathryn Dean; Jeff Crews; Angela Velasquez; samy@parableink.com Cc: Jessica m. Castillo Subject: RE: Parable Ink – Returns and Credits
Angie,
At this point we have given you 2 months to work through any discrepancies you have. We have given you credit for any items that were overlooked on our end initially, and our case is closed. As Mary Kathryn wrote to you previously, “we have given this matter thorough attention and have given you the opportunity to reduce your liability by making these returns. If we do not obtain payment for your balance by February 13, we will unfortunately have to refer your account to a third-party collections agency for contact and potential legal action, as we do with all delinquent accounts.”
We have been more than accommodating to you in this situation, and hope you would return the respect of the exceptions to our policies we are granting you. Please review the below email from Mary Kathryn and the attached return request form, for all details regarding the amounts you are being credited, the amounts that you still owe, and when they are due.
Thank you,
Amanda
amanda s. piola
alternative brand rep
p: 678.924.5237
f: 888.718.7609
